Ghost kitchens face a new examination

In today’s restaurant and grocery tech news, insiders report Instacart gears up to launch 15-minute delivery service, while existing super-fast grocery delivery service Jokr talks to Karen Webster of PYMNTS on strategies driving its expansion in the United States. In addition, Shake Shack is about to open its first drive-thru.

Instacart’s reported entry into super-fast delivery could be devastating for new startups

The crowded super-fast grocery delivery space could be about to be emptied all at once. Insiders report that Instacart is looking to launch its own 15-minute delivery service, according to The Information, working with a delivery provider that already has relationships with many grocers in the Instacart marketplace. The company plans to launch its first test of the service in February.

Jokr’s super-fast grocery delivery service leverages lessons from New York to drive Boston’s expansion

Contrary to initial forecasts, the demand for super-fast grocery delivery goes far beyond the instant last-minute need – many consumers now expect to be able to meet all of their grocery needs in 15 minutes or less. Tyler Trerotola, US co-founder of eGrocer Jokr, discusses with Webster how lightning-fast delivery services can leverage the dark store model to increase their share of the grocery market.

Supermarkets are rethinking physical and digital aisles for the connected future of grocery shopping

Consumers are starting to expect more from their grocery store aisles and web pages than just browsing and selecting products. For grocers to retain consumers in today’s connected economy, they will need to build closer relationships and deliver more on-demand convenience, said Debbie Guerra, Global Executive Vice President, ACI Merchant Solutions at the request, and IGA President and CEO John Ross in a statement. interview with PYMNTS.

Deep Dive: Why Aggregators Are Both a Saving Grace and a Sacrifice for QSRs

This in-depth dive examines the use factors of food delivery aggregators for consumers and restaurants. It also explores how aggregators can provide a double-edged sword of revenue growth and high costs that complicates their relationship with Quick Service Restaurants (QSRs).

Ghost Kitchen Boom could be built on an unstable base, reports say

Reef Technology Under Close Review, 7-Eleven Launches Autonomous Delivery, Shake Shack Announces Drive-thru Location, and Fertitta Entertainment Inc. Tries to End Merger with Special Purpose Acquisition Company (SPAC).



On: It’s almost time for the holiday shopping season, and nearly 90% of US consumers plan to do at least some of their purchases online, up 13% from 2020. The 2021 Holiday Shopping Outlook, PYMNTS surveyed over 3,600 consumers to find out more about what drives online sales this holiday season and the impact of product availability and personalized rewards on merchant preferences.

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